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Legal information and privacy

Legal notice

Identification of the owner

Purpose and activities

This website is the information platform of Sandra Murua, author of Manual de Primeros Auxilios Emocionales. It presents her book, professional background, activities, workshops and emotional support services, and provides contact details and appointment booking. The website does not process payments or direct purchases through a payment gateway. The book is purchased through Amazon, an external platform with its own terms and privacy policies.

Intellectual property

The texts, photographs, designs, images and other website materials are protected by the intellectual property rights of their respective owners. Unauthorised reproduction, distribution or use is prohibited except where permitted by applicable law.

Information and responsibility

Website content is provided for informational and educational purposes. Emotional wellbeing tools, including the website's test, do not in themselves constitute a medical or psychological diagnosis and do not replace professional healthcare where required. External links lead to third-party services subject to their own terms.

Content updates

Reasonable efforts are made to keep the information accurate and up to date. Content may change to reflect updates to activities, publications and services.

Privacy policy

Data controller

The person identified in the legal notice is the data controller for personal information used to manage enquiries and requests received through the available contact channels.

Personal data and purposes

This website allows visitors to contact Sandra Murua by email, telephone and external services. Information voluntarily provided by individuals is used for the following purposes:

Emotional wellbeing test

The emotional wellbeing test processes responses directly in the visitor's browser. Answers and results are not sent to a database or stored on this website's server. The test is for general guidance and is not a clinical assessment.

Legal bases for processing

Personal data provided to request information about services or arrange appointments is processed to respond to the request and, where appropriate, take pre-contractual steps or perform the established relationship (GDPR Article 6(1)(b)). General enquiries may be handled on the basis of legitimate interests in responding to communications (Article 6(1)(f)). Optional third-party technologies requiring permission are activated on the basis of consent.

Required information

You do not need to provide personal information to browse the informational pages or use the emotional wellbeing test. To respond to a message or manage a booking, the necessary contact and request details must be provided. Please avoid including particularly sensitive information in general enquiries.

Data retention

While the enquiry or booking is being handled and afterwards for periods required by law or necessary to address possible legal claims.

Recipients and service providers

Hosting and email providers may process data to operate the website and respond to enquiries. Bookings are managed through Google Calendar, a Google service which processes information entered in its appointment system. Links to Amazon, Instagram and other platforms lead to independent services subject to their own privacy policies. No first-party advertising tracking or visitor profiling tool has been incorporated into this website.

International data transfers

When Google or other international technology providers are used, certain data may be processed outside the European Economic Area. Such processing must be covered by the mechanisms and safeguards required by data protection law. Google's official privacy policy provides further information about its processing and international transfers.

Google Privacy Policy

Your data protection rights

You may request access, correction or deletion of your personal data, restriction of processing, object to processing and request portability where applicable. You may also withdraw consent at any time without affecting the lawfulness of processing carried out beforehand. To exercise these rights, contact the owner using the email address provided above. You also have the right to lodge a complaint with the Spanish Data Protection Authority.

Spanish Data Protection Authority

Automated decision-making

This website does not make automated decisions producing legal effects or create visitor profiles through its own features.

Booking privacy

Appointments are requested through an embedded Google calendar. Before using it, the website requests permission to load the external content. Information entered in Google's booking form is used to handle the appointment and is also subject to the provider's applicable terms and policies.

Cookie policy

This website uses technical local storage to remember visitors' privacy preferences and allows optional activation of embedded content from external services. Cookies and similar technologies store or access information on a device.

Technical preferences

To remember whether you accepted or rejected external content, the website saves a preference in your browser's local storage under the identifier sm_external_consent_v1. This preference is necessary to manage your choice and is not used for advertising. Its programmed maximum validity is 730 days, after which a new choice will be requested.

Third-party cookies and services

Embedded YouTube videos and Google Calendar may use cookies and similar technologies to provide their services, maintain security, remember preferences and for other purposes described in Google's policies. These features remain blocked until the visitor explicitly authorises their loading.

Information about third-party cookies

Google manages cookies used by YouTube and Google Calendar. Cookie names, purposes and retention periods depend on the service and its configuration. Consult Google's official cookie policy below for information about the technologies and durations documented by the provider. These services are not loaded on this website until the visitor grants permission.

Google Cookie Policy

Managing consent

You can accept all external content, reject it or configure YouTube videos and Google Calendar separately. Browsing the rest of the website does not require accepting these technologies.

Withdrawing consent

You can change or withdraw your permission at any time using the 'Cookie settings' link in the website footer. When consent is withdrawn, the website stops loading the affected external content. Cookies previously installed by third parties can be removed using your browser's privacy settings or the provider's own tools.